Pricing Thulium
A contact center platform where AI supports your team
Thulium Standard
For small businesses looking for a stable solution and basic features.
AI in the planStarting at 79 € / month
395 €
Net monthly price for 5 licenses
Online system implementation for €1
Features
- Hotline
- IVR
- CRM
- Ticketing System
- Website Chat
- Raports
- Support (8:00–16:00)
- Response Generator
- Text Tools
- Summaries
Thulium Premium
For companies of all sizes looking for advanced features with automation and AI support.
AI in the planStarting at 89 € / month
445 €
Net monthly price for 5 licenses
Online system implementation for €1
Features
- Everything in Standard
- Contact History
- Outbound Calling Campaigns
- Break Rules
- SMS Support
- Messenger Integration
- Voicebot Integration
- API / Webhooks
- 24/7/365 Support Extension Option
- Intelligent Tagging
- Sentiment Analysis
- Conversation Script
- Transcription
- Conversation Topics
- Summary of the conversation
- Support for 20 Language
- Real-Time Translation
- Language Automation
Thulium Enterprise
For large enterprises that require solutions tailored to their specific processes and operational scale.
AI in the planIndividual
We’ll tailor our offer to your needs
Online implementation starting from €449
Features
- Everything in Premium
- Custom Pricing
- Unlimited Chat + Chatbot
- Dedicated Industry Integrations
- Dedicated Implementation Team
- Professional Consulting
- On-Site Implementation and Training
- Implementation of Thulium AI Use Cases
- Training in Using Thulium AI
- AI Reports
Your plan also includes
Regardless of the plan you choose, every customer receives a full suite of tools and support.
AI in every plan
- AI Assistant available from day one
- Continuous development of AI features
- AI Development Guarantee
Cybersecurity and security
- Top-level data security
- Compliance with GDPR and ISO requirements
- Customer Data Protection
Flexible contract model
- No long-term commitment
- Freedom to terminate the partnership
- An attractive billing model
Detailed Price List
The artificial intelligence built into Thulium supports agents, analyzes conversations, and automates customer service.
The AI Assistant is available on every plan. You can try AI Voice Analytics and AI Translations for free on the Premium plan.
Take care of your customers today!
After 14 days, you’ll decide if you want to continue. If you need more information, please call +48 455 455 455 or write kontakt@thulium.pl
FAQ
When does the price list take effect?
The above price list is effective as of August 19, 2025.
What do the tests involve?
After registration, you will get free access to the system for 14 days (5 licenses, Thulium Premium). You will receive assistance with configuration and launch so that your system can handle phone calls, emails, chats, and SMS.
Do the tests commit me to anything?
No. You can use the System for free for 14 days. After this time, your license will expire unless you decide to stay with us :)
Will someone help me with the configuration?
Yes. We will help you configure the system, both during and after the tests. We will train you in self-configuration and help you set up the system according to your business needs.
Is my data safe?
Yes, we take data security very seriously. Our systems are hosted on high-class Microsoft Azure cloud. The application is constantly updated with the latest security patches, and your data is protected by SSL encryption, as used by banks, among others.
How to pay for the license after the trial period?
If you like our tool after the trial period (and we're sure you will!), you can pay by credit card, with the fee being charged monthly. Our consultant will guide you through the entire process!